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Question: When will I receive my order?
Answer:

If your order is complete until 15:00 (Athens time) for all shipping methods, and there are no prevailing force majeure conditions and/or extreme weather and/or labour strikes, it will be sent as follows:

 

- Athens , Piraeus , East Attica via RideOnShop FREE Shipping:

From 1 to 5 business days at your site. To see exactly which areas are covered by the distribution network of RideOnShop please click here .

 

- West Attica and Islands of Saronic Gulf via Transport Agency FREE Shipping:

3-5 business days to your nearest Transport Agency.

 

- Rest of Greece and Islands via Transport Agency FREE Shipping:

3-5 business days to your nearest Transport Agency.

 

If your order is complete until 12:00 (Athens Time) and every Tuesday for DHL Freight shipping method, and there are no prevailing force majeure conditions and/or extreme weather and/or labour strikes, it will be sent as follows:

 

- European Countries via DHL Freight:

Up to 6 business days at your place depending on your zone.

 

- European Countries via UPS Standard or UPS Express:

2-6 business days at your place depending on your zone and the shipping method you select.

 

- European Countries ( remote countries* ) via UPS Standard or European Countries EPG** via Hellenic Post EPG:

Apart from UPS Standard for these locations (for which the shipment time range is up to 6 business days at your site) you also have the option of shipment via Hellenic Post so as to minimize the cost of transport and at the same time to maintain a high level of service.

 

- Cyprus and Balkan Countries via Hellenic Post:

In order to minimize the cost of transport and at the same time to maintain a high level of service, for Cyprus and Balkan Countries you have the option of shipment via Hellenic Post.

 

- International Destinations via Hellenic Post:

In order to minimize the cost of transport and to maintain a high level of service, we have chosen first priority Parcel Service Hellenic Post (ELTA) for all International Destinations.

Please note that it is very common with International Destinations to experience delays due to custom's procedures.

 

* Czech Republic, Denmark, Estonia, Finland, Iceland, Ireland, Lithuania, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

** Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Finland, Germany, Hungary, Iceland, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom