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GENERAL TERMS

All shipments of your orders through www.rideonshop.com, are always based on optimum combination of consistency, speed, security and cost. The delivery time of your purchase depends upon a combination of several factors. First and foremost is the availability of the product. Then it is the shipping method you select. Following is the destination that you wish to make the delivery, and finally is the absence of circumstances of force majeure, extreme weather conditions and/or labour strikes.


DOMESTIC SHIPMENTS


When you add to your basket the product of your choice and select only the Prefecture and City of delivery, our system will calculate automatically the shipping costs. 


EU AND INTERNATIONAL SHIPMENTS


- European Countries via DHL Freight / up to 6 business days at your site:

Do you want the lowest possible cost of transport but you can wait a bit longer? Then this is the ideal means of transport for you. We are in the pleasant position to ship all our products to most European Countries via DHL Freight. This service is valid for all orders that have been registered successfully into our system until 12:00LT of Tuesday. The shipment will be effected every Friday. For all subsequent successful orders, the delivery time shall take effect from the next week (exceptions may exist). This transport method is valid only for payment via Bank Deposit.

 

- EPG Countries** via Hellenic Post EPG (for hellenic post only, weight limitations up to 30kgs per package):

In order to minimize the cost of transport and at the same time to maintain a high level of service, besides UPS Standard, for these particular locations we provide you also with the option of Hellenic Post EPG (Guaranteed Delivery Date). In order for you to know in advance when exactly you will receive your product, when shipped using Hellenic Post on your behalf, you can perform a parcel tracking procedure from here.

 

- Cyprus and the Balkan Countries via Hellenic Post (weight limitations up to 20kgs per package):

In order to minimize the cost of transport and at the same time to maintain a high level of service, for Cyprus and Balkan Countries you have the option of shipment via Hellenic Post. In order for you to know in advance when exactly you will receive your product, when shipped using Hellenic Post on your behalf, you can perform a parcel tracking procedure from here.

 

- International Destinations via Hellenic Post (weight limitations up to 20kgs per package):

In order to minimize the cost of transport and to maintain a high level of service, we have chosen Hellenic Post, for all International Destinations. In order for you to know in advance when exactly you will receive your product, when shipped using Hellenic Post on your behalf, you can perform a parcel tracking procedure from here.

Please note that it is very common with International Destinations to experience delays or extra costs due to custom's procedures.


- International Destinations via Transport Company (no weight limitations):

In order to minimize the cost of transport and to maintain a high level of service, we ship to all International Destinations via reputable Logistics Companies on a groupage basis. Before placing an order, please ask us about your options.



All of the above apply when there are no force majeure conditions, extreme weather and/or labour strikes.



* Czech Republic, Denmark, Estonia, Finland, Iceland, Ireland, Lithuania, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

** Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, France, Finland, Germany, Hungary, Iceland, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

 

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