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Shipping / Delivery methods

Complete orders received up to 14:00 are prepaired and handed over to the courier company on the same day. In special circumstances such as sales period, festive season, bank holidays we might experience some minor delays due to higher workload. In any case we are doing our utmost so that no delays will occur because of us.

Note: In case you are a Greek resident and you select Cash on Delivery as a payment method, in order to allow us to fulfill your order, we kindly ask you to call us during call center hours and confirm that you will receive the item(s). Our staff will try one time to call you and if we receive no reply then your order will be automatically cancelled. Cash On Delivery is a service and is subject to 3€ surcharge regardless of your order value.

Greece

Οι παραγγελίες μικρών δεμάτων αποστέλλονται με Box Now και παραδίδονται στο πλησιέστερο κουτί της Box Now που θα ορίσετε εσείς στην παραγγελία (εξαιρούνται τα Υπερμεγέθη αντικείμενα).

Orders for all parcels to be delivered at your door, are sent by Geniki Courier which has one of the largest networks of distribution and service stores in Greece. When they pick up your parcel from our store, we send you information about the shipment number to your mobile phone as well as to your e-mail so that you can use a link to have sufficient information on the exact location of your parcel. Geniki Couriers deliver during working days from 10:00 – 17:00 and for most cities in Greece your orders are delivered next working day at your door. For most Greek islands orders are delivered within 2 business days and Dispersed locations may have an additional 2 days shipping time.

Shipping Cost (Sprays excluded) (εξαιρούνται τα Spray)

  • Orders over 80€ - Free Shipping
  • Orders below 80€ - Shipping cost 5€

Shipping Cost for Sprays

Sprays fall into different shipping terms than other items due to their flamability and extra handling. Here are the charges:

  • Στα πρώτα 2.5kg (δηλαδή μια 6άδα spray 400ml) η χρέωση είναι 5€. Για κάθε επιπλέον κιλό η χρέωση είναι 1€. Σε κάθε περίπτωση το σύστημά μας υπολογίζει αυτόματα τη χρέωση των μεταφορικών σύμφωνα με τα προϊόντα που έχετε βάλει στο καλάθι. Η δωρεάν χρέωση για παραγγελίες άνω των 80€ δεν ισχύει για τα spray. *Οι συνδυαστικές παραγγελίες που περιλαμβάνουν spray και κάτι άλλο λογίζονται ως παραγγελίες μόνο για spray. Αν λοιπόν επιθυμείτε να αγοράσετε κάτι αξίας μεγαλύτερης από τα 80€ για να διεκδικήσετε δωρεάν μεταφορικά αλλά και spray, σας συστήνουμε να κάνετε ξεχωριστές παραγγελίες.

Europe

Orders are shipped by DHL and 2 services are provided. 3-6 business day delivery service at your door and 1-2 business day delivery service at your door. During the checkout process, our system automatically calculates the shipping fee according to the volume and weight of the products you have purchased.

Rest of the World

We ship your orders by DHL and/or Hellenic Post

  • For orders shipped by DHL we provide 2 services. 3-6 business day delivery service at your door and 1-2 business day delivery service at your door. During the checkout process, our system automatically calculates the shipping fee according to the volume and weight of the products you have purchased. 
  • Orders shipped by Hellenic Post should not exceed 20kg per parcel and the parcel can't be over 1,5m in any dimension.

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