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Introduction

The address www.rideonshop.com is the online store for the display and sales of products and services over the internet of the legal entity Ride On Shop EU VAT No:EL112094215 which for the sake of brevity hereinafter will be referred to as the COMPANY. Before you begin using this website, we invite you to read carefully the following terms and conditions which apply specifically to the use of the e-shop owned and created by the COMPANY, with the brand name Ride On Shop found online at https://www.rideonshop.com. Your use of this website confirms your unconditional acceptance of our terms and conditions. In any case of disagreement with the terms and conditions, you must refrain from the use of this website and every transaction with it. You need to accept the following terms and conditions in order to be able to order any of our products or services. The COMPANY reserves its right to modify and/or freely revise these terms and conditions, whenever it deems necessary and also undertakes the responsibility to promptly inform users of any “terms and conditions” changes via this website. Please be advised that a possible change or modification of the terms and conditions does not apply to orders that have already been processed.

 
 

Products, Content and Specifications

The COMPANY is committed to the completeness and accuracy of the information shown in the online store www.rideonshop.com, in terms of characteristics and specifications of its products but also for the accuracy of the information shown for the services rendered. The Company is not responsible for any technical typographical errors that have occured unintentionally or due to downtime of the site on grounds of force majeure. All features, content, specifications, products and prices of products and services described or depicted on this website, are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. The COMPANY make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and/or your screen and/or your web-television and/or your mobile phone, and we cannot guarantee that your computer and/or your screen and/or your web-television and/or your mobile phone will accurately display such colors. 

 
 

Limitations of Liability

The COMPANY in the context of all transactions and operations through the online store www.rideonshop.com is not responsible for any collateral damages that may result from the execution or cancellation of orders, or from any delay in execution of orders, for any possible reason. Also reserves its right as far as the delivery time of goods is concerned in  cases of force majeure. The COMPANY can not provide any guarantee for the availability of products, but guarantees timely information to end consumers for their unavailability. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, community, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner. The COMPANY could only be held liable in case of extensive delays in delivery of ordered products and services provided through the website, only when these delays involve fraud or intentional negligence. The COMPANY is in no way liable for any technical problems that might occur when users attempt to access the site www.rideonshop.com and which relate to the operation or compatibility of their own hardware or local infrastructure. The COMPANY assumes no responsibility, and is in no way liable, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this Web Site. The COMPANY or any of its respective officers, directors, employees, affiliates, agents, successors or assigns, nor any party involved in the creation, production or transmission of this web site, be liable to you or anyone else for any claims of legal or civil and/or penal nature, nor for any damages (direct, special, punitive incidental or consequential which indicatively and not restrictively and/or alternatively cause loss of profits, data, business interruption, etc) which arise from the operability or not of the website and/or usability or not of the website and/or failure to provide services and/or accuracy or not of information available in this website and/or any unauthorized intervention of third parties in products and/or services and/or information available herein. In the event of any problem with this web site or any content, you agree that your sole remedy is to cease using this web site. In the event of any problem with the products or services that you have purchased on or through this web site, you agree that your sole remedy, if any, is from the manufacturer of such products or supplier of such services, in accordance with such manufacturer's or supplier's warranty, or to seek a return and refund for such product or services in accordance with the return policies posted on this web site. The foregoing limitations of liability do not apply to the extent prohibited by law. Please refer to your local laws for such prohibitions.

 
 

Copyright and Trademark Clause

The site www.rideonshop.com is the official website of the COMPANY. The design, images/pictures, graphics, photographs, drawings, texts, services and products and the whole content of web pages posted by the COMPANY, are the intellectual property of the COMPANY and are protected by the relevant provisions of Greek law, European law and international conventions. All kinds of copying, analog/digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, creation of derivative works, or misleading the public about the real provider of the content of the website are strictly prohibited. The reproduction, republication, uploading, posting, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written consent from the COMPANY or any other legitimate holder of those copyrights. The names, images, logos and trademarks which represent the online shop www.RideOnShop.com and/or third parties and their products or services are exclusive trademarks and trademarks of the COMPANY and www.rideonshop.com and/or of those third parties and are protected by Greek, European and international trademark laws, laws of privacy and publicity, and other laws and regulations. Any unauthorized use may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. Their appearance on the website should in no way be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of the COMPANY or such other owner.

 
 

Inappropriate Material

By using this website (i.e. www.rideonshop.com) you agree not to send, post, send by e-mail or otherwise transmit any content that is: unlawful, harmful, threatening, abusive, harassing, libelous, pornographic, defamatory, vulgar, obscene, that violates the privacy of any person, shows empathy, racial, ethnic or any other discrimination, that may harm minors in any way or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Also you have no right to transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of the COMPANY or others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or prevent the operation of any computer software or hardware, whether intentionally or unintentionally. Such actions will force us to take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

 
 

Links

The links in this website allow you to leave our website. Associated sites are not under the control of the COMPANY and the COMPANY is not responsible for the contents of any associated web site or any link contained in an associated site, or any changes or updates to such sites. The COMPANY is not responsible for the emissions of the network or for any form of transmission received from any linked site. The COMPANY provides these links only as a convenience, and the inclusion of any link does not imply approval of the COMPANY 's website.here is no user activity for more than 20 minutes then they are automatically disconnected for security reasons.

 
 

Disclaimer

All products and services purchased on or through www.rideonshop.com are subject only to any applicable warranties of their respective manufactures, distributors and suppliers, if any. To the fullest extent permissible by applicable law, we hereby disclaim all warranties of any kind, either express or implied, including, any implied warranties with respect to the products and services listed or purchased on or through this web site. Without limiting the generality of the foregoing, we hereby expressly disclaim all liability for product defect or failure, claims that are due to normal wear, product misuse, abuse, product modification, improper product selection, non-compliance with any codes or product manuals, or misappropriation.

 
 

Ordering

The COMPANY strives to provide high quality services. Though, since there is always the possibility to indicate an incorrect price or incorrect product description, or  erroneous secondary characteristics of products, and since the COMPANY cannot guarantee that there will be no  downtime of the website or human errors during the update/display of the  price of a product, for the safety and efficacy of your purchasing experience we invite you to contact us immediately whenever you find that one or more of our products is offered at an unusually low or high price compared to its market value , before submiting an order. Every time you place an order you will be notified by an automated e-mail, which will inform you about the details of your order. If there is any kind of problem in your order we will notify you by e-mail or contact you by phone to find a solution. These automated e-mails are an essential prerequisite for the proper processing of orders and there is no way to disable them. We encourage you to keep track of your e-mail and store them until your order is complete. If you do not receive the relevant e-mail you are required to notify us immediately.

 
 

Return Policy

You can return the products you purchased and request replacement (other product or other size) or refund within 14 calendar days of the date you received them and return them to their original state. In any case, the products must be returned in perfect condition, complete and intact without damages and their packaging is the one that normally accompanies the products (ie the EAN or UPC agreed on the packaging with the content) and it is also in excellent condition (including all accessories, manuals, etc.). Moreover, in all cases, the products to be returned should be accompanied by all the documents that were initially accompanying them (eg Commercial Invoice, Retail Receipt and other) as well as with all their accessories and of course unassembled and unmodified. It should be noted that the right of withdrawal of products (right to withdraw from the sale) relates to the whole of the products purchased and can not be exercised on only part of the products (ie accessories / unilateral parts of the product). It also applies only to products delivered in their original packaging. Thus, returns of assembled products are not accepted as products are no longer considered to be intact. Also, refunds made without prior written communication with Ride On Shop will not be accepted and the product will either be returned to the customer at a debit or will not be received by Ride On Shop.

In the event of a refund and depending on how you choose to pay, your refund will be executed within 8 working days of receiving the products in our warehouse, and will be effected in the same way that you originally chose pay method. If it is found that the returned product is not in its original condition, Ride On Shop has the right not to accept the return and claim compensation from the customer, the amount of which will be determined by the status of the products, the time spent on quality control, transport costs, and unilaterally and unconditionally proceeds in total or partial offsetting of this claim against the customer.

Lastly, purchases made on our site rather than on-line, under EU law, are not subject to the above-mentioned (Rebate / Return for Out-of-Market) conditions, and therefore the products purchased in this way (from our premises) may be accepted for a refund unless they are defective. Something that will be determined by our technical department.

 
 

Return Procedure

To be able to return your order, please follow these steps:

1. Contact Ride On Shop within 48 hours of the day you received your products. If products are not returned at the agreed time, Ride On Shop has the right not to accept the refund.

2. Pack the products carefully as you received them. Place returnable products in their box / packaging and then in the sachet or air carton or carton with which they were sent. You can use the original carton if it is in good condition and make sure the product is in its original condition (it has not been used, labels have not been removed, etc.). If the original shipping box is damaged, it is your responsibility to find something equivalent to ensure safe transport of the product to our company. Do not remove the inside papers used to keep the product intact during transport. Everything should be in their original condition.

3. Deliver the parcel to the nearest Office of Geniki Tachidromiki or arrange pick-up from your place by calling the courier, or if it is a high volumetric item, contact the transport company that handed it to you.

 
 

Cancellation of order - Right of withdrawal

You can cancel your order before we send it to you by calling us at +30 210 9628262 or by emailing us at info@rideonshop.com

 
 

Defective products

Any defective products should be returned / withdrawn within 14 calendar days of their receipt. In the event that the above period expires, the refund will not be accepted and the products will be deemed to have been taken in an excellent condition.

To return a defective product, please contact us and report the problem you are experiencing with your product within 48 hours of receiving it. We will contact you as soon as possible to guide you through the return process. When we finally receive the defective product, we will pass it through quality control to make sure the said defect is detected. If the verification is successful, and only if you have previously contacted us (before you send us the product), then we will be able to return your money in the same way that you made the payment for the purchase of the product originally or replace it with a similar product. Shipping costs in this case will be on the COMPANY's account.

Please remember that defective products must be returned to their original state, complete and intact, without further deterioration of the factory defect and their packaging being the one that normally accompanies the products (ie the EAN or UPC in the packaging with the content) and also be in excellent condition (including all accessories, textbooks, etc.). So we can also return them back to the supplier. In addition, in all cases, the products to be returned must be accompanied by all the documents that were originally accompanying them (eg TD, Retail).

If it is found that the defect is due to misuse of the consumer or violation of the instructions for use of the product will not be able to be replaced, the product will be sent back to the customer, and the customer will be charged the transport. For products with factory warranty, we can tell you where to go to replace or correct them. Replacement of defective product always depends on the availability of stocks. Also, if it is found that the returned product is not in its original condition, Ride On Shop has the right not to accept the refund and claim compensation from the customer, the amount of which will be determined by the condition of the products, the time spent to carry out quality control, transport costs, and to proceed unilaterally and automatically to a total or partial set-off of this claim against the customer.

The address to which the products to be returned is:

RideOnShop.com

Tzavela 14

16675 - Glyfada

Athens

Tel: +30 210 9628262

 
 

Newsletters

- The COMPANY periodically sends Newsletters.

- Please check your spam folder in your e-mail as newsletters we send may end up there.

- In case our newsletters end up in the spam folder of your e-mail, specify the address of noreply@rideonshop.com to your safe list.

- The COMPANY is not responsible if the newsletters are not delivered to their destination, despite our efforts with the individual (ISP's Internet Service Providers) so that our newsletters will be delivered successfully .

- If you do not wish to receive informative newsletter you can inform us by filling out the contact form of the site or to click on the relevant link on the newsletter itself.

- The COMPANY uses an external provider for the recognition (tracking) of recipients of newsletters and does not deliver to third parties any information about your details. The newsletters are sent only when you chose to receive them, and you can receive them as long as you wish. Here to point out that you should not confuse the newsletters received by management Noreply@RideonShop.com with the e-mail relating to your orders . Please be advised that there is no way to disable these messages , since their mission is a prerequisite for proper execution of each order, so we encourage you to save them up until your order completion.

 
 

Our products' prices include VAT (24%)